Refund policy

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Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.Once your return is received and inspected by MOTOMARVELOUS (usually within 24 hours of receipt), your refund will be processed and a credit will be applied to your credit card or the original payment method.Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account. and also the  transaction service fee will be deducted accroding to payment mode  use by the customer

In case if you want to cancel the order while in transit, both side shipping charges will be deducted ( Shipping from motomarvelous hubli  and from current location of shipment back to MK AUTOMOBILES hubli return centre.

Order Cancellation / Modifications


If you change your mind, act quickly! We turn around and process orders extremely quickly.Orders can be modified or canceled only while their status is labeled "Order Received." Once an order has a status of "Order Processed," it cannot be canceled or modified, as the order has been processed by our warehouse and is in the queue to be shipped out.


In case of cancellation before processing the shipment ( That means after confirming the order and before receiving the shipment notification) There will be a deduction of transaction fees of Payment gateway + Website ( Shopify), Razor Pay or phonepe pg transaction fee is about 2.25% and Shopify charges will be 2%. this amount will be deducted from the amount paid by the customer.

 

Used or Damaged Merchandise


Any merchandise which has been "taken out for a ride" is considered used and cannot be returned. We encourage you to walk on your carpet in your boots and to try your motorcycle helmet on indoors before heading out on the bike.


Any merchandise or parts which show signs of use (wear, bugs, dirt, smell, pet hair, scuffing, mounting, etc) or otherwise is in a condition other than it was received cannot be returned.

defects

Each manufacturer has its own warranty policy. motomarvelous will assist customers with their warranty; however motomarvelous  does not provide any direct warranty on any item sold